We will be performing a fiber relocate on January 15th beginning at 11:00 pm until January 16th at 5:00 am. Affected areas at Northeast Anna, Van Alstyne East of Hwy 75, Howe, Tom Bean, and Whitewright. For more details visit our Status Page.
If your service does not come back up after the maintenance is performed, please follow the steps provided on this link Click Here. If your service remains down after following the steps provided at the previous link, please contact our customer service department between the hours of 8:00 am. and 5:00 pm. at (903) 482-7000 or email your outage to customerservice@graysoncollin.net and we will get you taken care of as quickly as possible. We apologize in advance for any inconvenience this may cause. Thanks again for being a loyal Grayson Collin Communications customer.
